Thank you for shopping with Occult Manthan. Below is our shipping policy to ensure transparency and smooth delivery of your purchases.
1. Order Processing Time
Orders are processed within [1-5 business days] after payment confirmation.
Custom or personalized items (e.g., birth charts, printed reports) may require additional time. Estimated production time will be mentioned on the product page.
2. Shipping Rates and Methods
Shipping charges are calculated at checkout based on your location and the shipping method selected. We offer:
Standard Shipping: Estimated delivery time: [5-10 business days]
Express Shipping: Estimated delivery time: [2-5 business days] (Additional fees apply)
Note: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
3. International Shipping
We offer international shipping to select countries. Shipping rates and delivery times vary by location and will be displayed at checkout.
Customs and Import Duties: International orders may be subject to import duties, taxes, or customs fees, which are the buyer’s responsibility. Please check with your local customs office for details.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment’s status. If you do not receive a tracking email, please contact us at occultmanthan2030@gmail.com.
5. Delivery Issues and Delays
Lost or Stolen Packages: We are not responsible for packages marked as “delivered” but missing. Please check with your neighbours or contact the carrier for assistance.
Incorrect Shipping Address: Please double-check your shipping details at checkout. We are not liable for orders shipped to incorrect addresses provided by the customer.
6. Returns and Exchanges
For information about returns, exchanges, or refunds, please see our Return Policy (link to your return policy).
7. Digital Products
If your purchase includes digital products (such as PDF readings or downloadable reports), these will be delivered via email or through a link provided after purchase. No physical shipping applies to digital items.